Spring 2019 - 60005 - PA 384C - Public Management
This course provides an introduction to public management- managing public organizations and managing the public aspects of nonprofit and private sector organizations. This course examines the context (political and stakeholder environment), purposes (goals and accountability mechanisms), structures (traditional and alternative) of organizations carrying out public objectives, and introduce strategies to diagnose and address management challenges unique to public serving organizations. The course focuses on traditional public sector organizations, government funded bureaus and agencies that deliver public services directly to citizens, but will also consider other organizations that operate in the public sector (e.g., nonprofits, private firms under contract).
The course begins by examining the backbone of public management- organizations- and ways to describe and evaluate the publicness of organizations. The course then evaluates the context of organizations in depth, paying careful attention to identifying how different environmental factors constrain and enhance the ability of managers to deliver goods and services to citizens. After looking externally, the course then turns internally to examine public purposes and goals, paying particular attention to those designed to increase accountability and manage and measure performance. The last section of the course will investigate the structure of organizations and how the structure of organizations facilitates and or/impedes the ability of organizations to provide for public outcomes, and the varying success of structural reforms (such as decentralization, customer-driven service delivery, and contracting/ outsourcing). This section includes an examination of previous and current efforts to reform public serving organizations, with varying success at meeting public objectives.