***Excellence in Leadership classes require a minimum of eight (8) participants to proceed. This ensures participants gain the full benefit of the training experience.
In the event that a class is rescheduled, we will notify participants via email automatically registering them in the next scheduled training. If the new date does not work, the participants can respond with a preferred date.
This class will be capped at 35. If this is reached, you can request to be put on a waitlist or sign up for the next class. To be put on the waitlist, please email gcmd@austin.utexas.edu.
Objectives:
1. Describe the six steps of the problem-solving process.
2. Describe and use problem-solving tools.
3. Explain the steps in the decision-making process.
4. Describe three decision-making styles and the appropriate use of each.
5. Explain the Ladder of Inference and its effect on decision-making.
6. Define and explain quality and acceptance as factors in selecting a decision-making style.
Program Knowledge Level:
This basic course is ideal for managers wanting to learn a variety of decision-making techniques.
Prerequisite Education and Experience:
None
Advanced Preparation:
None
Delivery:
This Group Internet Based (virtual) training will be capped at 35 people.
Contact Hours/TSBPA CPE Credit:
12 hours
NASBA CPE Credit Breakdown
Business Management and Organization = 5 CPE credits
Personal Development = 5 CPE credits
LBJ School of Public Affairs, Governors's Center for Management Development is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.NASBARegistry.org.