Fall 2023 - 60980 - PA 680PA - Policy Research Project


Managing cities to be smart and resilient is complex in an ever evolving world. Changes are occurring in our environment, society, technology, and work.

People use the terms smart city and resilient city widely, and often, interchangeably.  Generally, the smart city and resilient city definitions involve new technologies, management processes, and engagement practices for sustainable and equitable service provision to improve residents’ quality of life. A smart and resilient city must consider equity issues, and economic disparities. Of course, a smart  and resilient city also is cognizant of privacy and cybersecurity issues.

In this Policy Research Project Class we will delve into questions and topics in the fall including the following: What is a smart and resilient city? How do you manage for smart and resilient cities? What roles do technology, equity, inclusion, performance measurement, and other factors play?

Managing technology implementation including artificial intelligence, privacy implications, and transparency

Managing for cybersecurity with technologies, such as ransomware attacks an breaches

Managing for the future of work and the work environment both within city governments, and in cities generally including hybrid work, space configurations, and other changes

Managing for equity and inclusion including digital inclusion

Managing for sustainability  and disasters including: power, water, food, transportation & housing & health

Managing with performance management and measurement

Managing purchasing and permitting requirements

Students will work with clients in teams on several different research projects.

The primary work products will include case studies and memos, and briefing papers and presentations to the clients. Students will learn and use methods such as structured interviews, design thinking,  literature reviews, and devising dashboards and performance metrics.

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