Fall 2014 - 62420 - PA680PA - Policy Research Project

Transforming UT: Shared Services Model Evaluation

Students will develop an evaluation portfolio that includes measures of cost-benefit, customer service, and change management for the controversial Shared Services Project at the University of Texas at Austin. The course will include training and experience with qualitative and quantitative evaluation methodologies, evaluation design, experience with organizational design and restructuring, and learning to navigate the people and political aspects of organizational change. Outcomes will be presented to University leadership for adoption as well as application to the Harvard Shared Services Conference.