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Fall 2011 - 61275 - PA388L - Advanced Topics in Management

Engaging the Community and Managing Volunteers: Issues & Challenges

Instructor(s): Rehnborg, Sarah Jane
Unique Number: 61275
Day & Time: W 2:00 - 5:00 pm
Room: SRH 3.124
Waitlist Information:For LBJ Students: UT Waitlist Information
Course Overview

Students desiring additional exposure to public management issues may select from seminars on such topics as managing diversity, principles and practices of effective leadership, and social entrepreneurship. 

Section Description

Planning for, facilitating and creating an organizational culture conducive to community engagement and volunteer participation requires managers capable of working collaboratively to build projects that engage citizens in meaningful, goal-directed work that addresses organizational mission and meets identified needs.  Designed to examine the issue of community participation and the management of volunteers this course draws on material from the field of volunteer, nonprofit and public sector administration, case studies and frameworks to organize theory and support practical application. The skills learned are applicable to both domestic and international service, and will highlight national service experiences as well as grassroots organizing. 

To support and augment learning students will be asked to participate in a 30 to 40 hour service experience over the course of the semester. This out-of-the-classroom learning experience will also count towards the service requirement of the Nonprofit Management Portfolio. Additional details about this experience will be available over the summer. 

Specifically the course will provide insight into: 

  • Aligning volunteer involvement with organizational mission
  • Creating a ‘people first’ organizational cultural that values community engagement and expands service opportunities
  • Establishing mechanisms to track volunteer service and monitor both retention and financial expenditures
  • Utilize assessment tools to monitor progress and assess program effectiveness

Guest speakers will focus classroom learning on the complexities of engaging volunteers in contemporary service organizations.  

The course qualifies as a required class for students enrolled in the Nonprofit Portfolio program.