The Ray Marshall Center has been awarded a contract to conduct a detailed process analysis of the Resident Opportunities for Self-Sufficiency (ROSS) Program administered by the Housing Authority of the City of Austin (HACA). The ROSS Program supports Priority One programs that connect public housing residents with workforce development and supportive services available through community-based partnerships. The evaluation will include a detailed examination of client flow, services, partnerships, and outcomes, as well as forms and procedures for client intake, initial assessment, case management, and program performance measurement. The ROSS Services Delivery Assessment Report will be completed June, 2013.
Housing Authority of the City of Austin
Research Partner Subcontract:
January 2013 - December 2013